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Nitro Chain, LLC ("us", "we", or "our") operates the https://www.nitrochain.com website (the "Site").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Site. This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' ("PII") is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. Please read our complete privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

Definitions

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

Usage Data

Usage Data is data collected automatically either generated by the use of the Site or from the Site infrastructure itself (for example, the duration of a page visit).

Cookies

Cookies are small pieces of data stored on your device (computer, tablet or mobile device).

Information Collection and Use

We collect several different types of information on our blog, website or app for various purposes to provide and improve our Site to you.

Types of Data Collected

Personal Data

While using Our Site, we may ask you to provide Us with certain personally identifiable information (PII) that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Payment information
  • Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email We send.

Usage Data

We may also collect information how the Site is accessed and used ("Usage Data"). This Usage Data may include, but not limited to, information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When do we collect Personal Data?

We collect personal data from you when you register on our Site, place an order, email us, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket or enter any information on our site.

How do we use your information?

We may use the information we collect from you in the following ways:

  • To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To improve our website in order to better serve you.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To ask for ratings and reviews of services or products
  • To follow up with them after correspondence (live chat, email or phone inquiries)

Being unsubscribed from our newsletter will not prevent certain emails from being sent, such as transactional emails relating to purchase.

How do we protect your information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Understand and save user's preferences for future visits.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

What if I disable Cookies for your Site?

If you turn cookies off it will disable many features of the Site that were mentioned above.

Do Not Track Signals:

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Third-party disclosure

As already mentioned, we do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not include website hosting partners, eCommerce software and other parties who assist us in operating our website, conducting our business, or serving our users, so those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our Site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third-Party Links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Google

Google Analytics

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and other third-party identifiers together to compile data regarding user interactions with our Site.

Payments

We provide paid products and/or services within the Site. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details on our servers. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Authorize.net

Their Privacy Policy can be viewed at https://www.authorize.net/company/privacy/

Email Marketing

Our company uses a 3rd party marketing platform to create and send newsletters to subscribed customers. Your PII (Subscribed & Unsubscribed Customers) such as first name, last name, address and email address are synced to their platform and governed by their privacy policy.

The mail marketing software we use:

MailChimp

Their Privacy Policy can be viewed at https://mailchimp.com/legal/privacy/

Popups & Widgets

We use a 3rd party app that allows us to show widgets such as popups, chats, surveys, promos or newsletter signups. These widgets may collect PII for our marketing and this information may sync to their platform and is governed by their privacy policy.

The software we use:

GetSiteControl

Their Privacy Policy can be viewed at https://getsitecontrol.com/privacy/

Forms

We use a 3rd party app that allows us to to create and embed different types of forms throughout our site.

The software we use:

Cognito Forms

Their Privacy Policy can be viewed at https://www.cognitoforms.com/legal/privacy

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under the age of 13 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email
  • Within 7 business days
We will notify the users via in-site notification
  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
  • Send information, respond to inquiries, and/or other requests or questions
  • Process orders and to send information and updates pertaining to orders.
  • Send you additional information related to your product and/or service
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CANSPAM, we agree to the following:
  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future email, you may unsubscribe the following ways
  • Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time without notification. You are advised to review this Privacy Policy for any changes every time you visit the Site. Changes to this Privacy Policy are effective when they are posted on this page.

Business Transactions

If Nitro Chain, LLC is involved in a merger, acquisition or asset sale, your Personal Data will be transferred. The Privacy Policy can change after a business transaction is made.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Mail To:

Nitro Chain, LLC

Privacy Policy Dept.

465 S Royal Ave

Belgium, Wisconsin 53004

United States


Last Edited on 2022-12-29